a. Disputed Payments

In cases where a payment dispute arises, refunds will be processed using the original payment method used for the transaction. If a user files a Refund Request or fails to address a Disputed Transaction within the specified working days, or contests the transaction without adequate supporting documentation acceptable to us, our payment service providers, Card Payment Network, or issuing institution, we reserve the right to recover the refund amount from future credits deposited into the escrow account related to payments made by the seller's buyers.

b. Responsibility for Refunds

The responsibility for managing refunds rests solely with you. We are not liable for any claims, disputes, or penalties that may arise from such refunds. You agree to indemnify us against any claims, disputes, penalties, costs, and expenses related directly or indirectly to refunds and disputes for all transactions.

c. Fees and Charges

You acknowledge and agree that fees associated with Disputed Transactions are non-refundable. We will not repay or refund these fees to you, the buyer, or any other party.